Door-to-Door Sales 
The Home Solicitation Sales Act gives consumers 3-days to cancel sales made in their homes or at a place that is not a company’s regular place of business, such as a home improvement show.

Credit & Debt Counseling Services
Consumers have 3-days to cancel credit debt counseling services under the Ohio Credit Services Act.   

Home Equity or Mortgage Refinancing
The federal Truth in Lending Act gives consumers 3-days to cancel a home equity loan or a mortgage refinancing.

New or Used Car Purchase  
Ohio law does NOT give consumers the right to cancel a car purchase.  

Prepaid Entertainment Contracts
Prepaid entertainment agreements only include contracts with health spas, dance studios, diet centers, dating agencies and martial arts schools.  Consumers have 3-days to cancel these contracts under The Prepaid Entertainment Contracts Act. The Act does not include all kinds of prepaid contracts, such as prepaid tanning salon sessions, prepaid plans at laser tag or paint ball facilities and prepaid plans for ring tones or other cell phone services.  

Business Opportunity Plans  
Under the Business Opportunity Purchaser’s Protection Act, consumers have 5-days to cancel a business opportunity agreement, in which a buyer pays a seller for the rights to offer, sell or distribute goods or services.  

Hearing Aids
Under the Hearing Aid Returns Act, consumers have the right to return a hearing aid for any reason within 30-days after it is originally delivered. 

Telemarketing Sales 
Under the Telephone Solicitation Sales Act, consumers have the right to cancel a purchase until they sign a written agreement confirming the sale.

Counting Cancellation Days
Cancellation periods are measured in business days, and generally, do not begin until the consumer receives written notification of the right to cancel.  Business days are Mondays through Saturdays.  Sundays and legal holidays are not business days. 

How to Cancel
Always read that portion of the contract regarding cancellation.  To cancel a contract, you send the seller a written notice of cancellation.  You can cancel by mail or by personal delivery.  If by mail, send the letter via certified mail and request a receipt as proof of cancellation.  Cancellation is effective upon the date of postmarking.  If by personal delivery, take it to the appropriate address of the seller, and bring a witness. Faxed or emailed cancellations are not acceptable.

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