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COMMUNICATIONS BUREAU
The Summit County Sheriff's Office Communications Bureau is the
central answering point for all radio transmissions and telephone
calls within the office. The Bureau provides dispatching services to
three agencies within the county, Springfield Township Police
Department, Lakemore Village Police Department and Northfield Center
Township Fire Department in addition to meeting the needs of the
Sheriff's Office. The Bureau is comprised of an assistant director,
communications supervisor, 15 full time dispatchers and
7 part time dispatchers.
The dispatchers working in the Radio
Room are responsible for answering 9-1-1 calls as well as calls of a
non-emergency nature. More than 300,000
phone calls were received in 2003 including 15,915 wireless 9-1-1 calls.
Dispatchers utilize a state-of-the-art,
computer-aided dispatch system to assist them in dispatching resources
to various incidents. This computer system allows the dispatcher to
pinpoint the exact location of an incident using a database comprised of
all addresses in the count
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